Automotive · Onboarding & Training · Intermediate
Complete all sections within the first two weeks. Brand-specific product training may extend through the first 90 days. New sales staff must shadow experienced advisors before handling customers alone.
A structured onboarding checklist for auto dealership managers welcoming new sales, service, or administrative staff. Covers dealership orientation, brand and product training, dealer management system (DMS) access and training, test drive and lot safety policies, sales or service process training, F&I introduction, customer service standards, and compliance requirements specific to automotive retail.
Automotive dealerships have unique compliance requirements — consumer protection regulations, financing disclosures, trade-in valuations, and manufacturer programme rules. A well-onboarded employee represents the brand correctly and avoids the regulatory missteps that generate complaints and audits.
This checklist template is provided as a general-purpose resource and is not tailored to the regulatory requirements of any specific country, region, or jurisdiction. It is the responsibility of each organisation to review and adapt this template to ensure compliance with all applicable local laws and regulations. Miratag does not accept liability for any inaccuracies or omissions, or for any actions taken based on this template.
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