Housekeeping standards, maintenance tracking, and front desk procedures — standardized across all properties.
The Challenge
Guest complaints about cleanliness. Some rooms perfect, others missed. No way to verify standards were actually met.
Leaky faucet reported three times. AC still not fixed. Issues get lost between shifts and departments.
Managing 3, 10, or 50 properties? Different standards at each. No visibility into what's actually happening.
The Solution
Housekeeping completes digital checklists with photos. Supervisors verify quality. Guests get consistently clean rooms.
Issues reported with photos go straight to maintenance. Track status, escalate delays, and close the loop every time.
See every property from one dashboard. Compare performance, identify issues, and maintain consistent standards everywhere.
Common Use Cases
Checkout, stayover, deep clean checklists
Issue reporting, tracking, resolution
Supervisor checks, standards verification
Water quality, safety checks, cleaning
Restaurant, bar, room service standards
Patrol routes, incident reporting
Shift handover, daily procedures
Lobby, corridors, restrooms, grounds
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Teams using Miratag
Active users
Customer retention rate
Checklists completed
As construction machinery and vehicle rental providers, we have always faced the problem of being unable to attribute damages to our vehicles. With Miratag, we have found a partner and program that we are very satisfied with. It's a simple yet highly effective solution that replaces the need for writing on paper.
Thanks to the Miratag solution, we were able to replace our cleaning records in the form of paper forms and fully digitize the monitoring of cleanings with precise time tracking. This was relevant for our BRC hygiene certification. We would definitely recommend the Miratag solution!
The transition to Miratag was the right step for our company; excessive paper that needed constant storage is history. Simply check the cloud, retrieve the data, and you're done. The health department reads the data once, and everything is perfect. Even the warnings on the app are extremely practical.
The implementation of the Miratag system has significantly simplified our daily work routines without compromising on quality. Our transition to paperless self-monitoring has sped up our work processes and ensured better data analysis and security. The platform is flexible and user-friendly.
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