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Privacy Policy

Last updated: December 10, 2025

Miratag is a service operated by Nordic Blue Communications LLC ("we", "us", "our"). We take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1. Information We Collect

Information you provide to us

We collect information you provide directly to us, including:

• Account information (name, email address, organization name, phone number)
• Billing information (payment details, billing address)
• Content you create (checklists, responses, photos, notes)
• Communications with us (support requests, feedback)

Information collected automatically

When you use our services, we automatically collect:

• Device information (device type, operating system, browser type)
• Usage data (features used, actions taken, time spent)
• Location data (if you enable location services)
• Log data (IP address, access times, pages viewed)

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent or unauthorized activity
• Personalize and improve your experience

3. Data Storage and Security

Your data is stored on secure servers within the European Union. We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

These measures include encryption of data in transit and at rest, regular security assessments, access controls, and employee training on data protection.

4. Data Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who assist in our operations
• With your consent or at your direction
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

5. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the following rights:

Right of access — You can request a copy of your personal data
Right to rectification — You can request correction of inaccurate data
Right to erasure — You can request deletion of your data
Right to restrict processing — You can request limited processing of your data
Right to data portability — You can request transfer of your data
Right to object — You can object to processing of your data

To exercise any of these rights, please contact us at privacy@miratag.com.

6. Data Retention

We retain your personal data for as long as necessary to provide our services and fulfill the purposes described in this policy. When you delete your account, we will delete or anonymize your personal data within 30 days, unless we are required to retain it for legal or regulatory purposes.

7. Cookies

We use cookies and similar tracking technologies to collect and track information about your use of our services. You can control cookies through your browser settings. For more information, see our Cookie Policy.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. When we transfer data outside the European Economic Area, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Data Controller

Nordic Blue Communications LLC
Tartu mnt 82, Tallinn 10112, Estonia

Privacy Contact

privacy@miratag.com

600+

Teams using Miratag

10,000+

Active users

98%

Customer retention rate

58M+

Checklists completed

"
As construction machinery and vehicle rental providers, we have always faced the problem of being unable to attribute damages to our vehicles. With Miratag, we have found a partner and program that we are very satisfied with. It's a simple yet highly effective solution that replaces the need for writing on paper.

Mietpark Service Engelhardt

Machine and equipment rental

Thanks to the Miratag solution, we were able to replace our cleaning records in the form of paper forms and fully digitize the monitoring of cleanings with precise time tracking. This was relevant for our BRC hygiene certification. We would definitely recommend the Miratag solution!

Schur Pack Germany Ltd

Packaging industry

The transition to Miratag was the right step for our company; excessive paper that needed constant storage is history. Simply check the cloud, retrieve the data, and you're done. The health department reads the data once, and everything is perfect. Even the warnings on the app are extremely practical.

Maritim Hotels

Hotel industry

The implementation of the Miratag system has significantly simplified our daily work routines without compromising on quality. Our transition to paperless self-monitoring has sped up our work processes and ensured better data analysis and security. The platform is flexible and user-friendly.

Circle K

Motor fuels and convenience stores

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