Hotels · Safety & Compliance · Basic
Complete as soon as possible after the incident. Be factual — record what happened, not opinions. Consider RIDDOR reporting if the guest was taken to hospital.
An incident report form for UK hotel staff to document guest-related incidents — injuries, slip-and-falls, property damage, theft, and complaints. Includes consideration of RIDDOR reporting obligations for incidents involving members of the public taken to hospital.
Thorough documentation protects the hotel and satisfies the duty of care under the Occupiers' Liability Act. Complete a form for every incident within the same shift.
This checklist template is provided as a general-purpose resource and is not tailored to the regulatory requirements of any specific country, region, or jurisdiction. It is the responsibility of each organisation to review and adapt this template to ensure compliance with all applicable local laws and regulations. Miratag does not accept liability for any inaccuracies or omissions, or for any actions taken based on this template.
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