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Hotel Guest Satisfaction Inspection Checklist

Hotels · Quality Control · Basic

Inspect the room as if you just checked in. Notice what a guest would notice. Score 1-5 for each item.

27 items 10-15 minutes per room 94 downloads Download PDF Use in App
INTL US

A guest-perspective quality inspection for US hotel managers. Scores cleanliness, bed quality, bathroom condition, amenity completeness, and presentation — the factors that drive guest satisfaction scores (GSS), TripAdvisor reviews, and brand QA audit results.

This is not a PM or housekeeping form. It's a guest experience audit: would this room earn a 5-star review?

This checklist template is provided as a general-purpose resource and is not tailored to the regulatory requirements of any specific country, region, or jurisdiction. It is the responsibility of each organisation to review and adapt this template to ensure compliance with all applicable local laws and regulations. Miratag does not accept liability for any inaccuracies or omissions, or for any actions taken based on this template.

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